Refund policy
Return and Exchange Policy
Returns:
- You have 30 days from the date of delivery to initiate a return.
- To be eligible for a return, your item must be unused, in the same condition that you received it, and must also be in the original packaging with tags intact.
- Please note that return shipping costs are the responsibility of the customer, unless the return is due to a defect in the product, in which case we will cover the cost.
Exchanges:
- We offer exchanges primarily for issues related to the size of the product.
- The customer is responsible for the shipping costs associated with the exchange, except in cases where the item is defective.
- If you receive a defective item, we will replace it at no additional charge to you.
Refunds:
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment, within 5 business days.
We strive to ensure the satisfaction of all our customers and will do our best to accommodate your needs. If you have any questions about our policy, please do not hesitate to contact us.